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Director of Canadian Business Operations for North America

Amazon is a sales and marketing company based in Canada.

Toronto, Canada is the location.

DESCRIPTION 

A detailed description of the position

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As the world’s leading cloud provider, Amazon Web Services (AWS) provides customers all over the world with virtualized infrastructure and other web-based services such as storage, networking, messaging, analytics, and other web-based services. With massive levels of scale, AWS operates a globally distributed environment, providing over 200 fully-featured services to millions of active customers around the world, including the fastest-growing startups and enterprises, as well as leading government organizations, to power their infrastructure. The Sales Strategy and Operations team within the AWS WW Commercial Sales (WWCS) organization is responsible for assisting the leadership, sales, and operational teams in achieving organizational objectives and driving continuous improvements in in-field productivity. The team is comprised of sales professionals with a variety of backgrounds. The RTB operational cadences are ours to own and deliver. We also come up with new ways to support the growth and scale of the organization and lead its initiatives.

It is the responsibility of the Field Business Operations function within North America SSOE to define and lead the in-year planning activities and business reviews for the North American commercial sales organization. This position will work closely with the Head of North American Field Business Operations in order to define, land, and execute against our strategic priorities. This position will act as a business partner to sales operations and sales leaders in their area, ensuring the rhythm of business activities, such as Monthly Business Reviews, Quarterly Business Reviews, Monthly Metrics Reviews, and other cadenced reporting and metrics for the teams, is maintained. — The role will also make it easier to set business goals in North America that have to do with increasing revenue and improving productivity in the area.

The ideal candidate has previous experience in business management, program management, or operations in a sales organization, as well as strong business acumen and analytical skills to succeed in this position. There will be a lot of “rolling up the sleeves” in this position, so the candidate must be comfortable with that. An independent problem solver with a passion for identifying and eliminating bottlenecks, the successful candidate will have the foresight to anticipate business needs, make trade-offs, and maintain a balance between business dynamics despite the constraints of the position. The leader will be able to thrive in a fast-paced environment, will be able to manage through ambiguity and complexity, and will be on the lookout for new

and better ways to innovate and streamline business operations. For this job to go well, you need to be mature and have good judgment, as well as be able to persuade other people.

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 Responsibilities are essential to the job.

Develop the operational cadence for the area’s business and manage in-year business planning activities. • Manage Weekly Business Reviews, Monthly Business Reviews, and Quarterly Business Reviews. • Manage the monthly CEO reviews drive change management and communications for North American business mechanisms and tools such as Account Planning, Events, Win/Loss, and Executive Engagement. • Collaborate with global SSOE to align operating cadence across Geos/Areas. Manage quarterly CEO reviews.

Concerning the group members

A team culture that is inclusive

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When it comes to AWS, we celebrate our differences and see them as a critical driver of innovation. We are committed to developing our culture of inclusion even more fully. We have ten employee-led affinity groups with a combined membership of 40,000 employees in over 190 chapters around the world. Besides offering cutting-edge benefit packages, our company hosts annual and ongoing learning opportunities, such as our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. We have 16 leadership principles that reinforce Amazon’s culture of inclusion. These principles remind team members to seek out diverse perspectives, to learn and be curious, and to earn the trust of others.

Work-life balance is important.

The definition of work-life balance varies from individual to individual. Our team is dispersed across North America and communicates with one another through virtual meetings, phone calls, and emails, among other means. We put in long hours every day in a fast-paced, dynamic environment, but we recognize the importance of taking time off to unplug and recharge. We want employees who are enthusiastic about their jobs and who do what they enjoy doing at work, at home, and in their spare time. We tell our team members that the best way to find a good balance is to work together with their managers.

Mentorship & Professional Development

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Every member of the SSOE team is committed to their own personal growth and development as well. You will have the opportunity to contribute to the culture and direction of the entire organization as well as to deliver initiatives that have a positive impact while also providing you with the opportunity to develop your skills. Your manager will be there to assist you with your career advancement and to assist you in exploring opportunities for development. Our internal education center also encourages people to be curious and take charge of their own learning. We do this in a number of ways.

AWS is a fast-growing company, and we’re expanding our workforce and scaling our infrastructure to meet the demands of our internal and external customers. As we grow, you’ll have the chance to naturally increase the number of people you can influence, and you’ll also have the chance to help hire and train other leaders along the way.

QUALIFICATION PRINCIPLES

  • At least six years of experience in sales operations, business planning, or operations management; strategy; finance; business development; or a related field is required.

A bachelor’s degree or equivalent experience in a related field is necessary.

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Qualified candidates are preferred.

ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations. • Prior experience in technology-related sales or business development;Previous experience leading operational cadence to support sales teams and drive decision-making is required.

-Demonstrated ability to develop sales processes, procedures, and policies, as well as to refine and implement them.

  • Proven ability to manage multiple competing priorities concurrently and see them through to completion. • Strong written and verbal communication skills, as well as previous experience presenting to senior management.

Amazon is committed to creating an inclusive and diverse workplace. Amazon is an equal-opportunity employer and does not discriminate against applicants

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or employees on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or any other statutorily protected characteristic. You should notify your recruiter if you would like to request a reasonable accommodation.

Complete the application on the company website.

 

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